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Owner guide · Crate games

How to prepare the crate before the stay

A two-week plan of crate games before board and train, so a small sleeping space feels familiar: meals inside, door games, short closed-door rests.

A tan dog lies in an open wire crate with a red rubber toy and a rope toy.

Why the crate matters for the stay

During board and train your dog sleeps away from home, in an overnight suite with comfortable bedding and 24/7 monitoring. Everything about that first night is new: smells, sounds, the people. A dog who already associates a small, enclosed space with food, chews and sleep has one familiar thing to hold on to.

Crate games are not about locking your dog away. They teach that going into a small space, and staying there calmly with the door shut, is pleasant and safe. That skill also helps at the vet, at the groomer, in the car and when guests visit. Our page on where your dog sleeps during board and train describes the suite.

Choosing and setting up the crate

Size it so your dog can stand, turn around and lie flat on its side. Wire crates let your dog see out; covered or plastic crates feel more den-like. Some dogs prefer one, some the other. Put it in a part of the house where the family spends time, not a cold garage or a back room.

Add a washable bed or blanket and remove collars with tags that can catch on wire. If your dog is a chewer, start with a thin mat or nothing and add bedding once you know it will not be shredded.

A yellow Labrador puppy sleeps on a white fleece bed inside a wire crate.

The two-week plan

Move at your dog’s pace. If any stage produces whining, pawing or panting, go back to the last easy stage for a day or two. Short daily sessions work better than a long weekend push.

DaysGameGoal
1 to 3Treat toss: throw treats into the open crate; meals inside with the door openWalks in happily
4 to 5In and out: cue ‘crate’, reward inside, release out; repeat five timesGoes in on cue
6 to 7Door games: close the door for a few seconds, reward through the wire, openCalm with door closed briefly
8 to 10Chew time: a stuffed chew inside, door closed, you nearby for 10 to 20 minutesSettles with a chew
11 to 12Leave the room for short spells while it chewsCalm when you step away
13 to 14A nap or an evening hour in the crate, plus one night if that suits your homeSleeps in the crate

Common mistakes

Rushing to long closed-door periods is the most common. The jump from five minutes to a whole afternoon is where crate panic often starts. Using the crate only when you leave the house is another; the dog learns that the crate predicts being alone, and starts to dread it. Mix in plenty of crate time while you are home.

Letting the dog out while it whines teaches that whining opens doors. Wait for a few seconds of quiet, then open. If whining escalates to frantic barking, scratching, drooling or attempts to break out, stop and talk to your trainer, because that may be distress rather than protest.

  • Do not crate a dog straight after a big meal and a long car ride without a potty break
  • Do not use the crate for time-outs
  • Do not leave a puppy crated longer than its bladder can manage

When the crate is not working

Some dogs have a genuine fear of confinement. Signs include panting, drooling, injuries from trying to escape, or panic that does not ease over sessions. Do not push through it. Tell Gabby at the assessment so the stay can be planned around it. Our pages on separation anxiety vs isolation distress and on board and train for separation anxiety explain what is going on and how it is approached.

For dogs who simply have not used a crate before, two weeks of games is usually enough to make the overnight suite feel less strange, and to give you a head start on crate manners at home afterwards.

How to do it

Step by step

  1. 01

    Set up the crate where the family is

    Choose a crate your dog can stand and turn in, add washable bedding and place it in a busy part of the house.

  2. 02

    Feed every meal inside

    From day one, put meals at the back of the crate with the door open.

  3. 03

    Teach a crate cue

    Say your cue, toss a treat in, reward when your dog is inside, then release it out; repeat in short sets.

  4. 04

    Add brief door closures

    Close the door for a few seconds, feed through the wire and open before your dog gets restless.

  5. 05

    Build calm duration with a chew

    Give a stuffed chew inside with the door closed and stretch the time while you stay nearby.

  6. 06

    Practice stepping away and napping

    Leave the room for short spells, then work up to a nap or an evening in the crate.

FAQs

Related questions

Should I send our crate to the stay?
No need. Dogtown provides bedding in the overnight suite. Pack one comfort item that smells of home instead.
My dog sleeps on our bed. Will it cope?
Many dogs who sleep with their owners still settle well during a stay, especially after some crate games. Mention it at the assessment so the team knows.
What if I only have a few days before the stay?
Do the first stages: meals in the crate and the treat-toss and in-and-out games. Even a few days of positive associations help.

More questions? Read the full board & train FAQ

Next step

Tell us about your dog.

Send the enquiry and we reply within one hour on business days to set up a short assessment with Gabby. The evaluation is free.

  1. 01Send the enquiryReply within the hour on business days
  2. 02Assessment & evaluationPick Foundation or Advanced
  3. 03Train & go homeDaily updates, go-home coaching
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