Money questions
Is board and train covered by pet insurance?
Is board and train covered by pet insurance? Rarely. Some policies pay for vet-supervised behavioral therapy, but training is usually excluded. How to check.
Why insurers treat training differently from treatment
Pet insurance is built to pay for accidents and illnesses: a torn ligament, an infection, a swallowed sock. Training is seen as routine ownership, like food or grooming, so it falls outside the core promise of most policies.
Behavior sits in a grey zone. Anxiety, compulsive behavior and aggression can have medical roots, so some insurers will pay when a veterinarian diagnoses and treats them. That is a medical service, though, not a residential manners program.
What some major insurers say (checked October 2026)
Coverage changes, and individual policies differ from the marketing pages, so treat this as a snapshot and read your own documents.
| Insurer | What its site says about behavior | Training covered? |
|---|---|---|
| Healthy Paws | Excludes behavioral modification, training, therapy or medications for behavioral modification | No |
| Embrace | Vet-supervised behavioral therapy included; training must be done by or under a licensed vet | Only if vet-supervised |
| ASPCA Pet Health Insurance | Complete Coverage includes behavioral issues | Not stated; check the policy |
Behavior riders and vet-led therapy
Where behavioral coverage exists, it usually follows a pattern. A veterinarian identifies the problem and either treats it directly, with medication for example, or supervises a behavioral therapy plan. The insurer then reimburses the vet-led part, subject to the usual deductible, limits and waiting periods.
A board-and-train stay is led by a trainer, not a vet. At Dogtown, Gabriella Pope is a Canine Behaviorist and Director of Training, and our programs are fear- and force-free training, not veterinary treatment. So even a generous behavioral benefit is unlikely to cover the stay itself. If your dog’s behavior has a medical side, our page on behavior medication and dog training explains how vets and trainers can work together.
How to check your own policy in ten minutes
The fastest way to a real answer is your policy document, not a general article. Look for these sections and phrases:
- The exclusions list: search for behavior, behavioral, training and therapy
- Any optional add-on or rider for behavioral treatment
- Whether treatment must be done by or supervised by a licensed veterinarian
- Pre-existing condition rules: a problem noted before you enrolled may be excluded
- Then call or message the insurer and ask in writing: is a residential training program with a non-veterinary trainer reimbursable?
Planning for the cost if insurance won’t help
If your policy won’t pay, the cost is yours to plan for. Every Dogtown stay is quoted after the assessment, and the evaluation is free, so you can find out the figure for your dog before committing. Our board and train cost guide explains what to compare between programs.
If your dog’s behavior includes significant fear or aggression, the right first step may be your vet anyway. That visit can rule out pain or illness, and it is the part of behavior care most likely to be covered.
The two programs
FAQs
Related questions
Is board and train tax deductible instead?
Will the insurer cover a behavior consult with my vet?
Can Dogtown fill in an insurance claim form?
Should I buy a policy with behavioral coverage before booking a stay?
More questions? Read the full board & train FAQ
Next step
Tell us about your dog.
Send the enquiry and we reply within one hour on business days to set up a short assessment with Gabby. The evaluation is free.
- 01Send the enquiryReply within the hour on business days
- 02Assessment & evaluationPick Foundation or Advanced
- 03Train & go homeDaily updates, go-home coaching