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How training works
Board and train success rate: what to measure instead
Why no board and train program can honestly quote a success rate, what a quoted percentage usually hides, and the outcomes you can actually measure at home.
Why nobody can quote a real success rate
A rate needs three things: a clear definition of success, a fair sample, and follow-up over time. Board and train has none of them as an industry. One program might count a dog that walks nicely on its last day as a success; another might mean a dog that is still calm on walks a year later. Those are completely different numbers.
Dog training is also unregulated in most of the United States, so there is no body collecting outcomes across programs. A percentage on a website is self-reported, usually from happy customers who answered a follow-up, and almost never says what was measured or when.
What a quoted percentage usually hides
When you see a figure such as “ninety-something percent success”, it is worth asking a few plain questions. The answers tell you more about the program than the number does.
- Success at what? Sitting on cue, or no longer lunging at dogs?
- Measured when? At pick-up, or six months later at home?
- Measured by whom? The program, or an independent observer?
- Out of which dogs? Every dog, or only those whose owners replied?
- What about dogs that were turned away? Screening out hard cases inflates any rate
Why the owner is the biggest variable
A stay teaches a dog skills in one place with one team. Whether those skills survive depends on whether they are practiced at home, in your voice, with your rewards, on your streets. Dogs do not generalize automatically; our page on generalization explains why a cue learned in one setting has to be retaught a little in each new one.
That is why honest programs put so much weight on the handover. Dogtown’s one-week Foundation stay ends with one go-home lesson and the two-week Advanced stay has two, because the person holding the leash afterwards matters as much as the stay itself. A program that claims a near-perfect rate without mentioning your role is promising something it cannot control.
What to measure instead
Before the stay, write down three to five goals in terms you can observe. “Better behaved” cannot be measured; “walks past a neighbor’s dog on the other side of the street without lunging” can. Agree those goals at the assessment, so everyone is aiming at the same thing.
Then measure the same things at intervals after the dog comes home. A short training log works well: note the date, the place, the behavior and what happened. Over weeks it shows whether things are holding, improving or slipping, and where.
| Vague goal | Measurable version | When to check |
|---|---|---|
| Stops pulling | Walks the first block on a loose leash, three walks out of four | Week 1, month 1, month 3 |
| Better recall | Comes when called in the backyard with no other dogs, 9 times in 10 | Week 1, month 1, month 3 |
| Calmer at home | Stays on place for 10 minutes while dinner is cooked | Weekly for the first month |
| Less jumping | Greets visitors with four paws on the floor, most of the time | Each time guests visit |
A worked example of judging an outcome
Take a nine-month-old retriever booked for Advanced because she bolts out the front door and ignores her recall at the beach. At the assessment, the family sets two goals: wait at an open door until released, and come back on a long line from twenty feet with gulls about.
At pick-up, she does both for the trainer and, with coaching, for the family. Three weeks later the door wait is solid, but recall has slipped at the beach. That is not a failure to file under a percentage; it is useful information. The family drops back to the yard, rebuilds, and uses the second coaching lesson to fix the beach recall. Judged that way, the stay succeeded at one goal, partly at another, and gave the family the tools to finish the job.
Better questions to ask any program
Instead of asking for a success rate, ask how goals are set, how progress is reported, what the handover includes and what support exists after it. Ask what the program does when a dog is not a good fit; a program that refers some dogs elsewhere is usually being honest about its limits.
Our questions to ask a board and train trainer gives a fuller list, and does board and train work? looks at the evidence for the approach as a whole.
The two programs
FAQs
Related questions
Why doesn’t Dogtown publish a success rate?
Are reviews a better guide than success rates?
What if my dog’s goals are not met at pick-up?
Is a money-back offer a sign of a good program?
More questions? Read the full board & train FAQ
Next step
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